Refund & Cancellation Policy

At Sri Housing Infra, we understand that circumstances may change, and our customers may need to cancel or request a refund for their transactions. We aim to provide clear guidelines and processes to facilitate such requests. Please read the following policy carefully:

1. Cancellation Policy:

a. Property Reservation: Customers who wish to cancel a property reservation with Sri Housing Infra must notify us in writing at the earliest opportunity. The cancellation request should include relevant details such as the reservation ID, property details, and reason for cancellation.

b. Cancellation Charges: Cancellation charges may apply depending on the stage of the transaction and the terms outlined in the agreement. Sri Housing Infra reserves the right to deduct applicable charges from the refund amount, if any.

c. Refund Processing: Upon receiving a valid cancellation request, Sri Housing Infra will initiate the refund process as per the agreed terms and conditions. Refunds will be processed through the original mode of payment within a reasonable timeframe.

2. Refund Policy:

a. Eligibility for Refund: Refunds may be issued in cases where:

• The customer cancels the property reservation as per the terms and conditions.
• Sri Housing Infra is unable to fulfill its obligations due to unforeseen circumstances or factors beyond our control.

b. Refund Amount: The refund amount will be determined based on the applicable cancellation charges, if any, and the terms outlined in the agreement. Sri Housing Infra reserves the right to deduct any outstanding dues or expenses incurred during the transaction process.

c. Refund Processing Time: Refunds will be processed promptly upon approval of the cancellation request and completion of any necessary verifications. The processing time may vary depending on the payment method and financial institution involved.

3. Contact Us: If you have any questions or require further assistance regarding our Refund and Cancellation Policy, please contact us at enquiry@srihousinginfra.com or call us at +91 72999 77778. Our customer service team will be happy to assist you.

4. Policy Updates: Sri Housing Infra reserves the right to update or modify this Refund and Cancellation Policy at any time without prior notice. Any changes will be reflected on this page.